SERVPRO of Southern Worcester County is California Livin'

6/28/2019 (Permalink)

Our franchise owners, Don and Tina McKendall at the 50th Annual SERVPRO Convention

Our managers, Don and Tina McKendall, are having an awesome time on the West Coast at the SERVPRO 50th Annual Convention. 

Convention is a time where franchisees gather and discuss new goals and initiatives for the future. At SERVPRO of Southern Worcester County, we care about your experience most. We're ready whenever and here to help YOU. No one matters more than you, and that is what sets us apart from the competition. We follow up with our customers regularly until the job is complete and thereafter. We always welcome calls any time of they day for your questions and concerns. 

We have forms for customers to sign and read on any and all services and SERVPRO protocol. Our project managers clearly explain the process of mitigation so you understand the work we are doing and more importantly, how and why we are doing it. We constantly re-evaluate what we are doing to make sure we are always giving our customers what they need. We hustle, and that's our motto. We carry all work in a respectful and timely manner, and we take pride in that. 

Our CEO Rick Isaacson had this to say to franchisees before the start of the 50th Annual Convention: "There’s no shortcut to hustle. There’s no delegating hustle to someone else. It’s putting your heart and your effort into making a positive difference in the lives of others this week! Stay humble… stay hungry… and hustle!"

We wish Don and Tina a wonderful last day of convention, and we wish them safe travels!